Martí Batres strengthens the Dignified Treatment Strategy for the benefit of ISSSTE members / @Claudiashein @GobinoMX >>>
#ISSSTE, #Mexico.- The general director of the Institute of Social Security and Services for State Workers (ISSSTE), Martí Batres Guadarrama, delivered 200 vests to the staff of the Entitlement Assistance Unit, who are implementing the National Strategy for Dignified Treatment in the agency’s medical units.
«I am pleased to tell you that this has had a significant impact, and that it has even been suggested that all health and social security institutions have their own Dignified Treatment program. Wearing the vest means carrying a conviction, an emblem, it means carrying an idea, it means being present with a fundamental idea of the transformation at this stage,» he emphasized.
In the auditorium of the ISSSTE complex in San Fernando, Martí Batres stated that, in order to achieve the implementation of the Dignified Treatment Strategy, presented at President Claudia Sheinbaum Pardo’s morning press conference, «The People’s Morning Press Conference,» Dignified Treatment modules were built in prominent locations at the entrances of hospitals, clinics, and other facilities, a telephone and social media system for handling complaints was reinforced, and humanization workshops were held at all levels of the institution.
«The President mentioned that when she attended the inauguration of the Tlajomulco Hospital, she was very pleased to see a Dignified Treatment module at the entrance. And indeed, there was. And at the inauguration of the Acapulco Hospital, there was also a Dignified Treatment module at the entrance, a very solid module, meaning that it should be the first thing that the beneficiary sees is fundamental,» he commented.
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